Lead Medical Assistant at Schweiger Dermatology

Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years and has also received Great Place to Work certification.

Job Summary: Full-Time Lead Medical Assistant at our Hoboken, NJ Office. The Lead Medical Assistant provides administrative support to Physicians, Physician Assistants, and Medical Assistants/LPNs by way of supervision and staff development to provide a professional and effective medical operation. Previous healthcare experience is required. Dermatology experience is required.

Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7am to 7pm. Open flexibility to help cover in a team environment is needed.

Responsibilities

• Promote a professional and welcoming atmosphere that enhances the quality of service and care offered to patients and for respective provider.
• Lead by example, maintain office presence and highest level of professionalism.
• Maintain effective and constructive communication with office management to instill company values, vision, and protocols in all associated colleagues and providers.
• Have a thorough working knowledge of all standard operating protocols and policies that pertain to the clinical department.
• Have thorough knowledge of all clinical treatments to appropriately care for the patient's needs. Proficient in pre-care and post-care treatment instructions. Fully understands provider to patient flow and anticipates provider's next steps to the best of their ability.
• Assist the physician in medical, cosmetic, allergy, and/or laser procedures. Prep exam rooms for all procedures and properly clean exam rooms after every visit.
• Assist Office Management in successfully running the day-to-day clinical operations of their respective location by providing supervision and evaluation of day-to-day duties.
• Ensure that all assigned Medical Assistants/LPNs follow company policies and protocols such as adhering to opening and closing checklists that are being accounted for daily and properly.
• On a daily basis, scan all consumables and retail products to assist Office Management with always maintaining an adequate number; when needed, properly place orders via expense protocol for consumables and retail products.
• Consistently maintain an adequate amount of medical supplies by executing weekly inventory counts, placing bi-weekly medical supply orders along with emergency orders as needed while always considering cost savings measures. Ensure all medical equipment is being properly maintained, avoiding running out of key items, overspending, or waste.
• Properly assist providers in recording prescribed treatments, medications, lab requisitions, biopsies, cultures, photos, prescriptions, prior authorizations, obtaining consents, and/or procedures within established guidelines.
• Work with Office Management to audit consumable trackers and laser logs on a weekly basis.
• Responsible for auditing all specimen logbooks and lab trackers for respective location's providers. Ensure all books are kept up to date and every provider and MA follows proper protocol.
• Oversee and ensure all required medical forms (written and/or electronic) such as consents, EMR notes, lab results, etc. are organized and submitted with accurate data and in a timely manner.
• Work closely with management to execute all new protocols and assist with training needs. Work with General/Regional/Clinical Managers to provide onboarding planning, training, and continued education to all new and current assigned Medical Support Staff.
• Work with MAs, LPNs, and MA Floaters to ensure all refill and prior authorization requests in combination with To Do task requests are being handled in a timely fashion at respective locations.
• Assist office management in supervising/finding coverage for necessary shifts should there be a support staff call out, emergency, or PTO taken; step in and cover shifts for any emergency needs.
• Must exude a strong understanding of and enforce CLIA, OSHA, and HIPAA regulations as well as report and help document any incidents to the respective office management.
• Properly cross-train to assist in covering the front desk during emergencies, as needed.
• Must be open to handling any other duties not mentioned above to ensure proper support to the respective office.
• Other duties as assigned by supervisor on an as-needed basis.

Qualifications

• 2 - 3 years of experience working in a dermatology/medical environment preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel, and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relations and customer service skills.
• Must be professional, reliable, and a dedicated employee.
• Must have strong critical thinking and problem resolution skills and be a great multitasker.
• Open availability to work during weekdays and weekends.

Compensation

Hourly Pay Range: $21.50 - $27.00

Schweiger is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service, or any other class per local, state, or federal law.

Schweiger does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.