Weekend Afternoon Front Desk Receptionist

Job Description

Job Overview

We are seeking a friendly and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, basic math proficiency, and the ability to handle multiple tasks efficiently in a fast-paced environment.

SHIFTS SATURDAY AND SUNDAYS 2-6:30

Duties

• Greet and assist clients and visitors in a professional manner.
• Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
• Process transactions using the Point of Sale (POS) system, ensuring accuracy in handling cash and credit card payments.
• Maintain an organized front desk area and ensure all stock is replenished as needed.
• Upsell products or services to clients when appropriate, enhancing their overall experience.
• Provide information about services offered and assist with scheduling appointments.
• Supervise front desk operations during shifts to ensure smooth workflow and high standards of service.
• Collaborate with team members to improve customer satisfaction and address any concerns.

Qualifications

• Previous experience in customer service or retail sales is preferred.
• Strong interpersonal skills with a focus on providing excellent customer service.
• Basic math skills for handling transactions accurately.
• Ability to upsell products or services effectively.
• Familiarity with POS systems is a plus.
• Bilingual candidates are encouraged to apply, as this will enhance communication with diverse clientele.
• Strong organizational skills with the ability to multitask in a busy environment.
• A positive attitude and willingness to learn are essential for success in this role.

Join our team as a Front Desk Receptionist where you can make a difference by providing outstanding service while growing your career!