Recently active
Substance Salon & Barberspa
Reviews
Job Highlights
Salon Receptionist
Substance Salon | Rutherford, NJ
Full-time | $21–$25 per hour, based on relevant experience and demonstrated skills
Substance Salon is looking for a friendly, confident, and organized receptionist who enjoys working with people and takes initiative.
You’ll be the first point of contact for our clients—answering calls, responding to texts, booking appointments, and welcoming guests. A key part of your role is following up with prospective clients and helping turn inquiries into booked appointments.
What you’ll do:
Answer calls and respond to client texts promptly and professionally.
Schedule and confirm appointments accurately.
Follow up with new inquiries, missed calls, and clients who haven’t completed their booking.
Make outbound calls to fill cancellations, contact waitlisted clients, and encourage rebooking.
Welcome guests, check clients in and out, and process payments.
Handle scheduling changes and client concerns with professionalism and care.
Keep client records, follow-up tasks, and the daily appointment schedule organized.
What we’re looking for:
Previous receptionist, front desk, or appointment-scheduling experience.
Confident, professional communication by phone, text, and in person.
Comfort making outbound calls and helping clients choose and book services.
Strong computer skills and the ability to learn booking and payment systems.
Dependability, punctuality, attention to detail, and consistent follow-through.
The ability to prioritize during busy periods while making clients feel welcome.
Salon experience is required. Experience in a spa, medical or dental office, hospitality, or another appointment-based business is welcome. Zenoti experience is a plus.
Schedule: Full-time, 35–40 hours per week. Some evenings and Saturdays required. This position is on-site in Rutherford, NJ.
To apply: Submit your résumé and a brief message describing your relevant experience, weekly availability, and earliest start date. We are scheduling interviews immediately.