Receptionist at Beauty Salon (Summit NJ)

Job Description

Overview

We are seeking a friendly, organized, and professional Receptionist to join our vibrant beauty salon located in Summit. The ideal candidate will serve as the first point of contact for clients, manage appointments, and ensure smooth daily operations. This role requires excellent communication skills, proficiency with office management tools, and a welcoming demeanor to create a positive experience for all visitors. Prior experience in office administration, customer service, or related fields is highly valued. Bilingual abilities are a plus to assist our diverse clientele.

This position offers an opportunity to be part of a dynamic team dedicated to providing exceptional beauty services while fostering a professional and friendly environment.

Responsibilities

• Greet clients warmly upon arrival and assist with check-in
• Maintain daily appointment schedules for multiple stylists/technicians
• Use salon booking software (Vagaro, DaySmart or similar platforms)
• Confirm appointments, handle rescheduling, and manage waitlists
• Ensure accurate client profiles, service notes, and payment records
• Manage multi-line phone systems efficiently, directing calls and taking messages as needed
• Schedule appointments and manage the salon calendar using Microsoft Office and Google Workspace tools
• Handle data entry tasks including client information updates and booking records with accuracy
• Maintain organized filing systems for client records, invoices, and other documents
• Support office management tasks such as inventory tracking and supply ordering
• Provide exceptional customer service by addressing client inquiries promptly and professionally
• Assist with administrative duties including proofreading documents, managing emails, and supporting team members with clerical tasks
• Ensure the reception area remains clean, organized, and welcoming at all times

Experience

• Prior beauty salon, office or administrative experience preferred, especially in customer service or front desk roles
• Familiarity with QuickBooks, Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and data entry software is advantageous
• Experience with multi-line phone systems and calendar management tools is desirable
• Bilingual skills (e.g., English/Spanish) are a plus to better serve our diverse clientele
• Strong organizational skills with attention to detail and excellent time management abilities
• Proven ability to handle clerical tasks such as filing, proofreading, and maintaining accurate records
• Previous experience in medical or dental receptionist roles can be beneficial but is not required