Receptionist at Beauty Salon (Summit NJ)

Job Description

Overview

We are seeking a friendly, organized, and professional Receptionist to join our vibrant beauty salon located in Summit. The ideal candidate will serve as the first point of contact for clients, manage appointments, and ensure smooth daily operations. This role requires excellent communication skills, proficiency with office management tools, and a welcoming demeanor to create a positive experience for all visitors. Prior experience in office administration, customer service, or related fields is highly valued. Bilingual abilities are a plus to assist our diverse clientele.

This position offers an opportunity to be part of a dynamic team dedicated to providing exceptional beauty services while fostering a professional and friendly environment.

Responsibilities

Greet clients warmly upon arrival and assist with check-in
Maintain daily appointment schedules for multiple stylists/technicians
Use salon booking software (Vagaro, DaySmart or similar platforms)
Confirm appointments, handle rescheduling, and manage waitlists
Ensure accurate client profiles, service notes, and payment records
Manage multi-line phone systems efficiently, directing calls and taking messages as needed
Schedule appointments and manage the salon calendar using Microsoft Office and Google Workspace tools
Handle data entry tasks including client information updates and booking records with accuracy
Maintain organized filing systems for client records, invoices, and other documents
Support office management tasks such as inventory tracking and supply ordering
Provide exceptional customer service by addressing client inquiries promptly and professionally
Assist with administrative duties including proofreading documents, managing emails, and supporting team members with clerical tasks
Ensure the reception area remains clean, organized, and welcoming at all times

Experience

Prior beauty salon, office or administrative experience preferred, especially in customer service or front desk roles
Familiarity with QuickBooks, Microsoft Office Suite (Word, Excel), Google Workspace (Docs, Sheets), and data entry software is advantageous
Experience with multi-line phone systems and calendar management tools is desirable
Bilingual skills (e.g., English/Spanish) are a plus to better serve our diverse clientele
Strong organizational skills with attention to detail and excellent time management abilities
Proven ability to handle clerical tasks such as filing, proofreading, and maintaining accurate records
Previous experience in medical or dental receptionist roles can be beneficial but is not required

Lash and Brow by Capelli

About Lash and Brow by Capelli

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