Front Desk Receptionist at B Well Massage & Esthetics

Our front desk is such an important part of the B Well experience. We are looking for warm, reliable, organized people who genuinely enjoy taking care of others and aren't afraid to jump in wherever needed.

This is more than answering phones and checking clients in. Our receptionists help keep the entire spa running smoothly and make sure every client feels welcomed, comfortable, and cared for from the moment they walk through the door.

Schedule

We are currently hiring for two part-time positions with a mix of morning, evening, and occasional Saturday availability. We are looking for candidates who have some flexibility in their schedules and are able to help with coverage when needed.

Typical shifts include:

• Morning: approximately 8:30/9:30 AM – 2:00 PM
• Evening: approximately 2:00 PM – 7:30/8:30 PM
• Saturdays: Must be available to help with some Saturday shifts, approximately 8:30 AM – 4:00 PM

Responsibilities

• Welcoming clients and creating a warm, relaxing front desk experience
• Checking clients in and out for appointments
• Answering phones, returning messages, and assisting with scheduling
• Helping clients with questions about services, appointments, memberships, gift cards, and products
• Supporting our massage therapists and estheticians throughout their shifts
• Keeping up with laundry, folding linens, and restocking treatment areas
• Preparing and turning over our infrared saunas
• Helping care for clients between appointments by offering tea, water, warm neck wraps, etc.
• Keeping the front desk, waiting areas, sauna area, and shared spaces clean and organized
• Restocking supplies and helping with general spa upkeep
• Communicating with the team to keep the day running smoothly
• Jumping in wherever needed — we are a team!

Who We're Looking For

The right person for B Well is:

• Warm, friendly, and comfortable talking with clients
• Dependable and punctual
• Organized and able to multitask in a busy environment
• Detail-oriented
• Proactive — someone who notices what needs to be done without always having to be asked
• Comfortable cleaning, doing laundry, restocking, and helping behind the scenes
• Professional while still being personable and approachable
• Able to stay calm and positive when the front desk gets busy
• A team player who genuinely wants to help their coworkers
• Interested in wellness, self-care, beauty, massage, or the spa industry

Customer service, hospitality, spa, salon, retail, or reception experience is a plus, but we are also willing to train the right person.

Most importantly, we are looking for someone who understands the level of care we want our clients to feel at B Well. Our goal is for people to walk in and immediately feel like they can exhale — and our front desk team plays a huge role in creating that experience.