Front Desk Support at Long & Short Barber Co.

• Welcoming all guests with a sincere smile and warm demeanor.
• Answering phones and managing appointments / reservations via Squire — our booking software and Point of Sale system.
• Check-out guests and take payment via Squire — our booking software and Point of Sale system.
• Supporting Barbers during service. (Sweep / maintain cleanliness throughout the day, changing Barbicide, refilling shave foam, etc.)
• Manage laundry service (responsible for scheduling/managing weekly laundry service).
• General upkeep of the shop floor (sweeping, dusting, maintaining/stocking product display area, etc.)
• Opening and/or closing shop when scheduled.

What does the ideal candidate look like?

• Part-time availability.
• Weekend availability is necessary (Friday, Saturday and/or Sunday as needed).
• Has previous work as a Receptionist/Front Desk Support (not 100% necessary; if you're willing to learn/grow, we can train you towards success!).
• Has an engaging personality; as they will be the first and last interaction our guests will have with our shop.
• Proactive, and can take initiative if they see something that needs attention.
• Comfortable with technology (answering phones, point of sale, appointment software, email, etc.)
• Enjoys barbershop culture, and/or is hoping to operate their own business, as this is a great opportunity to learn more about what it takes to do just that.
• Customer service: 3 years (Required)
• English (Required)