Front Desk Receptionist at Lumora Spa

SoHo, Manhattan, NY

Lumora is a modern wellness space in SoHo, offering a one-stop healing experience—from advanced scalp therapy and facials to body treatments. We are looking for a professional and detail-oriented Front Desk Receptionist to join our team.

Responsibilities

• Greet clients warmly and create a welcoming, high-end experience
• Manage bookings, check-ins, and check-outs through our system
• Answer calls, texts, and online inquiries in a timely and professional manner
• Guide clients through our services and assist with service selection
• Maintain front desk organization and ensure smooth daily operations
• Support basic administrative tasks and client follow-ups

Requirements

• Strong communication skills in English (additional languages are a plus)
• Customer service experience preferred (spa/salon/hospitality is a plus)
• Organized, reliable, and detail-oriented
• Comfortable in a fast-paced environment
• Positive attitude with a polished and professional presence