Front Desk Receptionist at Lumora Spa

Job Description

SoHo, Manhattan, NY

Company: Lumora Spa

Lumora Spa is a luxury scalp & wellness spa located in SoHo, Manhattan. We specialize in immersive head spa treatments, body massage, and high-end facial services in a serene, detail-oriented environment.

We are currently looking for a polished, responsible, and service-oriented Front Desk Receptionist to join our team.

Responsibilities

Greet and check in clients with professionalism and warmth
Manage appointments and client communication via booking system (Mangomint experience preferred)
Handle phone calls, texts, and social media inquiries
Process payments and promote memberships & gift cards
Maintain front desk and lounge area cleanliness and presentation
Ensure smooth daily operations and support service providers

Qualifications

Previous front desk or hospitality experience preferred (spa, salon, hotel, or luxury retail)
Strong communication skills (English required, Mandarin preferred)
Detail-oriented and highly organized
Comfortable with booking systems and basic technology
Sales-minded and confident in recommending services
Professional appearance and positive attitude

Additional Information

Schedule: Full-time / Part-time available

Location: SoHo, Manhattan

If you are passionate about hospitality and enjoy working in a refined wellness environment, we would love to meet you.

Please send your resume to apply.

LUMORA SPA

About LUMORA SPA

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Front Desk Receptionist

Front Desk Receptionist