Front Desk Receptionist at Lumora Spa

Job Description

SoHo, Manhattan, NY

Company: Lumora Spa

Lumora Spa is a luxury scalp & wellness spa located in SoHo, Manhattan. We specialize in immersive head spa treatments, body massage, and high-end facial services in a serene, detail-oriented environment.

We are currently looking for a polished, responsible, and service-oriented Front Desk Receptionist to join our team.

Responsibilities

• Greet and check in clients with professionalism and warmth
• Manage appointments and client communication via booking system (Mangomint experience preferred)
• Handle phone calls, texts, and social media inquiries
• Process payments and promote memberships & gift cards
• Maintain front desk and lounge area cleanliness and presentation
• Ensure smooth daily operations and support service providers

Qualifications

• Previous front desk or hospitality experience preferred (spa, salon, hotel, or luxury retail)
• Strong communication skills (English required, Mandarin preferred)
• Detail-oriented and highly organized
• Comfortable with booking systems and basic technology
• Sales-minded and confident in recommending services
• Professional appearance and positive attitude

Additional Information

Schedule: Full-time / Part-time available

Location: SoHo, Manhattan

If you are passionate about hospitality and enjoy working in a refined wellness environment, we would love to meet you.

Please send your resume to apply.