31 Hayward St, Franklin, MA See map
Reviews
4.8
Sanctuary Salon & Day Spa is a welcoming salon and spa offering a range of beauty and wellness services with a focus on exceptional guest experiences and professional care.
Job Highlights
Pay
Hourly
Schedule
Part Time
Nights
Weekends
Experience
Experience preferred
Front Desk Receptionist
We are looking for an experienced receptionist for our front desk to perform a variety of administrative and clerical tasks.
As a Receptionist, you will be the first and last point of contact with our guests. Our Receptionist's duties include welcoming, greeting guests and coordinating all front-desk activities, including answering phone calls and making reservations.
To be successful as a Receptionist, you should have a pleasant personality, be able to deal with various types of personalities and manage guests' expectations. Multitasking and stress management skills are essential for this position.
Responsibilities
- We have openings for a couple of evenings and Saturdays
- Greet and welcome guests as soon as they arrive at the salon
- Direct guests to the appropriate service provider while managing appointment times
- Answer incoming phone calls and complete reservation requests
- Ensure reception and refreshment bar areas are tidy and presentable
- Provide basic and accurate information in-person and via phone/email
- Receive deliveries and display retail on shelves
- Maintain and manage weekly inventory count as needed
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Benefits
- Employee discount
- Paid time off
Work Remotely
No