Client Experience Coordinator at Hair Repair Bar

Job Description

At Hair Repair Bar, our motto is "Repair first, Style second."

Our unique treatment-focused approach diagnoses, analyzes, and restores hair health before styling—giving clients beautiful results and long-term hair wellness.

We're a growing boutique salon in Manhattan focused on exceptional service and expert hair care. As the first point of contact for our clients, the Client Experience Coordinator plays a key role in creating a warm, polished, and memorable experience.

If you enjoy hospitality, beauty, and working in a high-touch client environment, we'd love to meet you.

Responsibilities

• Welcome clients and provide a warm, professional first impression
• Manage salon bookings and scheduling
• Answer phone calls and respond to messages
• Process client checkout and payments
• Provide hospitality services (beverages, coat check, client comfort)
• Maintain front desk organization and cleanliness
• Assist with salon operations such as stocking products and light laundry

Qualifications

• 2+ years experience in hospitality, salon, spa, retail, or front desk roles
• Excellent communication and interpersonal skills
• Organized and comfortable managing multiple tasks
• Professional appearance and client-focused attitude
• Experience with scheduling or POS systems preferred (Salon Iris a plus)

Schedule

Part-time (Tuesday & Wednesday)

Weekend availability required

Compensation & Benefits

• Competitive hourly pay
• Tips and product discounts
• Opportunity to grow within a new and expanding salon
• Training in advanced hair care and treatment services

Pay: $21.00 - $23.00 per hour

Benefits:

• On-the-job training

Work Location: In person