Client Experience Coordinator at Hair Repair Bar

Job Description

At Hair Repair Bar, our motto is "Repair first, Style second."

Our unique treatment-focused approach diagnoses, analyzes, and restores hair health before styling—giving clients beautiful results and long-term hair wellness.

We're a growing boutique salon in Manhattan focused on exceptional service and expert hair care. As the first point of contact for our clients, the Client Experience Coordinator plays a key role in creating a warm, polished, and memorable experience.

If you enjoy hospitality, beauty, and working in a high-touch client environment, we'd love to meet you.

Responsibilities

Welcome clients and provide a warm, professional first impression
Manage salon bookings and scheduling
Answer phone calls and respond to messages
Process client checkout and payments
Provide hospitality services (beverages, coat check, client comfort)
Maintain front desk organization and cleanliness
Assist with salon operations such as stocking products and light laundry

Qualifications

2+ years experience in hospitality, salon, spa, retail, or front desk roles
Excellent communication and interpersonal skills
Organized and comfortable managing multiple tasks
Professional appearance and client-focused attitude
Experience with scheduling or POS systems preferred (Salon Iris a plus)

Schedule

Part-time (Tuesday & Wednesday)

Weekend availability required

Compensation & Benefits

Competitive hourly pay
Tips and product discounts
Opportunity to grow within a new and expanding salon
Training in advanced hair care and treatment services

Pay: $21.00 - $23.00 per hour

Benefits:

On-the-job training

Work Location: In person

Hair Repair Bar by Gioje

About Hair Repair Bar by Gioje

Additional Details

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Jobs at Hair Repair Bar by Gioje

Client Experience Coordinator

Hair Stylist

Client Experience Coordinator

Hair Stylist