Front Desk Receptionist/Office Assistant at Ziggy Artistry

Job Description

As a Front Desk Receptionist at Ziggy Artistry, you will serve as the face of our luxury salon and play a key role in ensuring smooth daily operations. This position requires professionalism, leadership, and exceptional customer service, with responsibility for managing front-of-house operations, supporting team workflow, and maintaining the elevated standards that define the Ziggy Artistry experience.

The ideal candidate is organized, confident, and service-driven, with strong communication skills and the ability to lead by example in a fast-paced, high-end salon environment.

Client Experience & Front Desk Operations

Greet and welcome clients with warmth, professionalism, and attentiveness.
Ensure clients feel comfortable, valued, and well cared for throughout their visit.
Manage client check-ins, assist with coats and personal items, and offer beverages.
Maintain a polished, professional front desk presence aligned with luxury salon standards.

Scheduling, Communication & Administrative Oversight

Manage appointment scheduling, confirmations, cancellations, and rescheduling with accuracy.
Serve as a central point of communication between clients, stylists, and technicians.
Respond promptly and professionally to client inquiries via phone, email, and in person.
Address and resolve minor client concerns with discretion and professionalism.

Leadership & Team Coordination

Help oversee daily front-of-house operations to ensure smooth workflow.
Lead by example, demonstrating professionalism, accountability, and strong work ethic.
Support team efficiency by prioritizing tasks and managing front desk flow.
Assist with onboarding and training of front desk staff as needed.
Communicate operational updates, concerns, or client feedback to salon leadership.

Stylist & Operations Support

Coordinate client flow to ensure timely transitions between appointments.
Support stylists and technicians by managing schedules and client readiness.
Assist with daily opening and closing procedures when assigned.

Salon Organization & Presentation

Ensure the front desk, waiting area, and common spaces remain immaculate and inviting.
Maintain a refined waiting area with refreshments, magazines, and a relaxed atmosphere.
Monitor and restock front desk and hospitality supplies as needed.

Operational Support

Assist with inventory tracking and basic administrative tasks.
Perform additional duties as needed to support salon operations and business success.

Qualifications

Strong customer service, communication, and organizational skills.
Demonstrated leadership abilities or interest in growing into a management role.
Ability to multitask, problem-solve, and remain composed in a fast-paced environment.
Professional appearance and demeanor.
Passion for beauty, hospitality, and delivering elevated client experiences.
Prior front desk, hospitality, or leadership experience preferred.

Application Instructions

If you are a polished professional with leadership potential and a passion for delivering exceptional service, we would love to hear from you.

To apply, please send your resume to: info@ziggyartistry.com

Ziggy Artistry

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