Salon Front Desk Coordinator | Salon Coordinator

Job Description

We are seeking a highly organized, professional, and client-focused Front Desk Coordinator to join our luxury salon team. This role is essential in creating a seamless client experience while supporting daily salon operations.

Key Responsibilities

Client Booking & Communication

• Manage client appointments across phone, email, website, text, and online platforms
• Respond to service inquiries, pricing questions, and stylist availability
• Confirm, reschedule, and manage appointments while optimizing stylist schedules
• Maintain accurate client profiles, contact information, and service history

Client Experience & Floor Coordination

• Greet clients warmly and manage check-in/check-out processes
• Ensure smooth client flow and coordinate the daily salon schedule
• Process service and retail transactions accurately
• Apply discounts, packages, and salon policies correctly

Inventory & Operations

• Assist with retail, color, and backbar inventory counts
• Maintain accurate inventory records in the salon booking system
• Create and receive purchase orders and track supply levels

Salon Presentation

• Maintain a clean, organized reception area and front desk workspace
• Ensure retail displays and client areas meet salon presentation standards
• Help maintain the overall ambiance and professionalism of the salon

Ideal Candidate

• Highly organized with strong communication skills
• Detail-oriented and comfortable multitasking in a fast-paced environment
• Professional, friendly, and client-focused
• Experience in hospitality, retail, or salon/spa front desk preferred

Compensation & Benefits

Pay: From $20.00 per hour

Benefits:

• Employee discount

Work Location: In person