Salon Coordinator

In this energetic role, you will be the heartbeat of our salon's daily operations, ensuring a seamless experience for clients and staff alike. Your enthusiasm and exceptional organizational skills will help create a welcoming environment, manage appointments, and support administrative functions with precision. This paid position offers an exciting opportunity to be at the center of a thriving beauty community, contributing to both client satisfaction and team success.

Responsibilities

• Greet clients warmly upon arrival, answer phone calls with professionalism, and manage multi-line phone systems using excellent phone etiquette.
• Schedule appointments efficiently using word processing and calendar management tools, ensuring optimal flow throughout the day.
• Handle front desk duties including check-in/check-out procedures, client communication, and maintaining a clean, organized reception area.
• Manage office supplies, filing systems, and clerical tasks such as proofreading documents and data entry to support smooth salon operations.
• Provide exceptional customer service by addressing client inquiries promptly and supporting their needs throughout their visit.
• Coordinate with stylists and staff to ensure timely service delivery while managing time effectively to prevent scheduling conflicts.
• Support administrative functions such as typing reports, maintaining client records, and assisting with personal assistant tasks as needed.

Qualifications

• Bilingual skills are highly desirable to serve a diverse clientele effectively.
• Proven experience in office management or front desk roles within a salon or similar environment.
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and general computer skills.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting.
• Prior clerical experience including phone answering, filing, proofreading, and calendar management.
• Exceptional customer service skills with a professional demeanor and strong phone etiquette.
• Ability to handle multi-line phone systems confidently while providing support via phone reception or customer support channels.
• Personal assistant experience or office experience that demonstrates strong time management and organizational abilities.

Join us as a Salon Coordinator and become an essential part of creating memorable experiences for our clients while supporting our talented team! Your energy, professionalism, and dedication will help elevate our salon's success every day.