Salon Coordinator

In this vital role, you will serve as the first point of contact for clients and staff, ensuring smooth daily operations within the salon environment. Your proactive approach and excellent communication skills will help create a welcoming atmosphere, coordinate appointments, and manage administrative tasks efficiently. This position offers a rewarding opportunity to contribute to a vibrant beauty community while developing your professional skills in a fast-paced setting.

Responsibilities

• Greet clients warmly upon arrival, answer phone calls with professionalism, and provide exceptional customer service.
• Manage multi-line phone systems, schedule appointments, and confirm bookings to optimize daily operations.
• Maintain organized client files, update appointment calendars, and ensure accurate record-keeping using Microsoft Office tools.
• Assist with front desk duties including check-in/check-out procedures, processing payments, and handling client inquiries.
• Support office management tasks such as filing, proofreading documents, and managing correspondence to ensure seamless administrative flow.
• Coordinate with stylists and staff to facilitate efficient scheduling and client communication.
• Handle clerical responsibilities including typing reports, managing office supplies, and supporting personal assistant tasks as needed.

Qualifications

• Bilingual abilities are highly preferred to serve a diverse clientele effectively.
• Proven experience in office management or administrative support within a salon or similar environment.
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel, Outlook) and general computer skills.
• Excellent organizational skills with the ability to multitask efficiently in a busy setting.
• Previous experience answering phones using multi-line systems and demonstrating proper phone etiquette.
• Demonstrated customer service skills with a friendly demeanor and professional communication style.
• Experience with calendar management, filing systems, typing, proofreading, and client communication is essential.
• Prior office experience or personal assistant experience will be considered an asset.

Join us as a Salon Coordinator and become an integral part of creating memorable experiences for our clients while advancing your career in a lively and supportive environment!