Receptionist/Office Assistant at Rejuvn8 Aesthetics

We offer a wide range of medical aesthetic treatments including Botox, Filler, Laser Hair Removal, Hydrafacial, and more! We are one of the fastest growing aesthetic brands in Upstate New York. As a result of our growth, we are looking to add a Receptionist/Office Assistant to our New Hartford, NY clinic.

The Receptionist/Office Assistant will facilitate a positive guest experience by initiating a welcoming arrival, enhancing the flow of each client's time in the clinic, and maintaining follow-up communication to ensure client satisfaction and retention. This position is crucial in creating a positive experience before, during, and after a client's visit, contributing to the overall success of the Rejuvn8 brand.

Responsibilities

• Greet clients as they arrive and ensure a friendly and welcoming atmosphere
• Coordinate the client experience throughout their visit
• Assist with client follow-up
• Introduce clients to our innovative membership programs and cross promote complimentary services
• Assist treatment providers to ensure optimal work flow
• Ensure clinic is clean and presentable to clients
• Help maintain clinic supply and retail inventory
• Facilitate payment and/or patient financing plans
• Coordinate all client communications including calls and messages
• Assist with marketing campaigns

Qualifications

• Minimum high school diploma/GED
• 1-2 years of medical office, customer service, or sales based retail experience preferred
• Ability to learn web based programs including but not limited to electronic health record, Google Suite services (email, docs, sheets, etc.), client messaging, and social media
• Ability to work in a team based environment
• Must be available to work during our clinic's operating hours