Receptionist/Administrative Assistant

This job might be for you if:

• You have previous office experience, including working with Word, Excel and Outlook.
• You pay attention to the details. This is some of the most important work we do!
• You have the ability to prioritize, multi-task and manage time in order to meet deadlines.
• You hold an associate or bachelor degree.
• You have AT LEAST 2 years of experience in a DENTAL office using Dentrix.
• You are able to present and explain a treatment plan.
• You are a team player.
• You are bilingual is a plus as we have a wide variety of patients.

Essential Duties and Responsibilities

• Maintain a high level of customer service.
• Greet and check-in patients.
• Accurately verify dental benefits.
• Maintain detailed patient records in a fast-paced environment.
• Collect payments, co-payments and deductibles.
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
• Pull patient charts for future appointments when necessary.
• Prepare and present treatment plans and financial estimates to patients for all prescribed treatment.
• Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment.
• Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.
• Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
• Assist patients with financial arrangements.
• Handle all treatment paperwork including consent forms, policy forms and exit paperwork.
• Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
• Check patients out.
• Answer and return incoming calls from patients.

Compensation and Benefits

Pay: $18.00 - $23.00 per hour

**Pay is negotiable for the right candidate with more experience and knowledge.**

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Paid time off

Work Location: In person