Receptionist/Administrative Assistant

Job Description

This job might be for you if:

You have previous office experience, including working with Word, Excel and Outlook.
You pay attention to the details. This is some of the most important work we do!
You have the ability to prioritize, multi-task and manage time in order to meet deadlines.
You hold an associate or bachelor degree.
You have AT LEAST 2 years of experience in a DENTAL office using Dentrix.
You are able to present and explain a treatment plan.
You are a team player.
You are bilingual is a plus as we have a wide variety of patients.

Maintain a high level of customer service.
Greet and check-in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis.
Pull patient charts for future appointments when necessary.
Prepare and present treatment plans and financial estimates to patients for all prescribed treatment.
Schedule patient treatment appointments; reschedule patients that miss their appointment and call patients that have not completed treatment.
Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.
Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
Assist patients with financial arrangements.
Handle all treatment paperwork including consent forms, policy forms and exit paperwork.
Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
Check patients out.
Answer and return incoming calls from patients.

Pay: $18.00 - $23.00 per hour

**Pay is negotiable for the right candidate with more experience and knowledge.**

Benefits:

Work Location: In person