131-10 11th Avenue, College Point, NY See map
Reviews
4.0
Spa Castle is a vibrant, full-service spa dedicated to delivering exceptional service and creating a welcoming atmosphere for every guest. With a diverse team and commitment to excellence, Spa Castle offers a premium relaxation and wellness experience.
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Job Highlights
Pay
Hourly
Schedule
Part Time
Full Time
Experience
Entry to Junior levels
Benefits
401k
Front Desk Agent at
We are seeking an energetic and highly organized front desk agent to be the welcoming face of our spa. In this vital role, you will manage front desk operations, handle incoming communications, and handle all payments.
Duties
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle all payment via credit card or cash with accuracy
- Collaborate with team members from other departments to ensure an effective workflow
- Assist with all inquiries and provide accurate information to customers regarding services
Requirements
- Previous experience working in customer service preferred
- Strong communication skills and excellent phone etiquette
- Ability to multitask and prioritize tasks effectively
- Experience in multi-line phone systems
- Bilingual abilities are a plus to effectively serve diverse clients and visitors
- Customer service-oriented with a positive attitude
Join us as a Front Desk Agent and become an integral part of a vibrant team dedicated to delivering exceptional service. Your enthusiasm, technical proficiency, and organizational prowess will help create a welcoming atmosphere that reflects our commitment to excellence!