Medical Assistant at Dr. Andrew Weinstein's Aesthetic Surgery Practice

Dr. Andrew Weinstein specializes in cosmetic procedures and elevated, patient-centered care. Our practice is rooted in the belief that exceptional outcomes begin with an exceptional patient experience grounded in kindness, discretion, professionalism, and thoughtful attention to detail.

We are known for delivering beautiful surgical results within a warm, hospitality-driven environment where patients feel genuinely cared for, heard, and supported throughout every step of their journey. From the first phone call to post-operative care, our team is committed to providing a high-touch, luxury experience that reflects both clinical excellence and human connection.

Position Overview

We are seeking a highly organized, knowledgeable, polished, and compassionate Medical Assistant to support the launch and growth of our new office location. This individual will play a key role in creating a seamless patient experience while helping establish the operational foundation of a modern, boutique plastic surgery practice, preparing patients to see the providers and assisting in the day-to-day patient care activities as directed by a provider, ensuring adherence to clinical policies, regulations, and standards.

Qualifications

Education:

• High school diploma or equivalent is required

Experience:

• 0–3 years of prior work experience, preferably in a medical office
• One year of experience in clinical assisting is highly preferred
• Proven experience with proactive customer service and service recovery
• Understanding of managed care and health insurance is preferred

Skills:

• Excellent general computer and typing skills
• Proficiency in Microsoft Office, practice management software, imaging software, and relevant email and internet applications

Personal Attributes:

• Optimistic attitude with willingness to be flexible and adapt to change
• Desire to serve patients and to create a positive experience with every interaction
• Ability to prioritize workflow
• Excellent oral communication skills
• Ability to handle stressful situations, multitask under pressure, and be highly responsive to patients and team members
• Maintenance of the highest degree of professionalism at all times, including a neat, professional appearance
• Good analytical and problem-solving skills

Responsibilities

Daily Operations:

• Greet patients and escort them from the reception area to exam rooms
• Take vital signs and record in the EHR
• Obtain pertinent medical history from the patient and record in the EHR
• Prepare patients for examination or treatment
• Debrief the provider about the patient prior to the provider entering the exam room
• Chaperone and assist the physician during examinations and minor procedures
• Transcribe the visit in the EHR as dictated by the provider
• Prepare and maintain supplies and equipment for treatments, including sterilization
• Dispose of contaminated items according to OSHA guidelines
• Handle laboratory specimens according to CLIA guidelines
• Perform patient education as directed by a provider
• Clean exam and treatment rooms between each patient
• Stock exam and treatment rooms with necessary supplies, instruments, and products
• Communicate supply needs to the doctor for ordering
• Monitor log of specimens collected and sent to reference lab and ensure results are received in a timely manner
• Direct lab results to provider for review

Other:

• As a boutique private plastic surgery practice, from time to time, this position may cross cover for the front desk coordinator. This will involve, but is not limited to, answering and returning patient phone calls, checking patients in and out of their appointments, and collecting patient payments.
• Facilitate any provider requests throughout the day
• Maintain patient confidentiality by following the practice's HIPAA Compliance Plan
• Attend regular HIPAA, OSHA, and anti-harassment training
• Understand the practice's Coding Compliance Plan and maintain the standards
• Attend all staff meetings and other assigned meetings and trainings
• Perform all other tasks and projects assigned by the surgeon or manager

Access to PHI (Protected Health Information)

This position has the authority to access all PHI. The nature of this position's access to PHI may require review of computerized schedules, computerized medical records, patient referral forms, lab results, tests, and encounter form data in order to participate in patient care.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Typical Physical Demands

Position requires prolonged standing, walking, and general movement. The employee will occasionally be asked to lift and carry items weighing up to 30 pounds, including assisting with lifting and moving patients. As part of standard procedures, employees may be exposed to patients' bodily fluids.

Typical Working Conditions

Normal medical office environment. Occasional evening or weekend work.