Salon Front Desk Coordinator

In this vital role, you will manage daily front desk operations, ensuring a smooth and efficient experience for clients and staff alike. Your positive attitude, excellent communication skills, and ability to handle multiple tasks will help create a warm, professional environment that keeps clients coming back. This paid position offers an exciting opportunity to be the first point of contact in a vibrant salon setting, supporting both customer satisfaction and operational excellence.

Responsibilities

• Greet clients warmly upon arrival and assist with check-in procedures
• Answer multi-line phone systems promptly using proper phone etiquette
• Schedule appointments accurately using salon management software or Microsoft Office tools
• Manage client communications, including confirming appointments and responding to inquiries
• Handle administrative tasks such as data entry, proofing documents, and maintaining client records
• Support office management by organizing supplies, maintaining cleanliness, and ensuring the front desk area is welcoming
• Assist with clerical duties including typing, proofreading, and managing correspondence
• Provide exceptional customer service by addressing client needs efficiently and professionally
• Coordinate with stylists and staff to ensure smooth daily operations and timely service delivery

Experience

• Previous office or front desk experience in a customer service environment is preferred
• Strong computer literacy with proficiency in Microsoft Office (Word, Excel) and basic office management software
• Excellent organizational skills with the ability to multitask effectively in a fast-paced setting
• Demonstrated experience in phone answering, multi-line phone systems, and phone reception best practices
• Bilingual abilities are a plus to serve diverse clientele better
• Clerical experience including typing, proofreading, and handling administrative support tasks
• Proven ability to communicate clearly with clients and team members while maintaining professionalism at all times
• Strong time management skills with the capacity to prioritize tasks efficiently
• Personal assistant or administrative support experience is advantageous for this role