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Front Desk Agent

1564 1st Avenue, New York, NY   See map

Reviews

4.5
Hair N' Now NYC is a high-volume, fast-paced salon on the Upper East Side built for speed, precision, and results. With a 9-chair floor and a demanding client base, it's an intense environment where top-tier stylists and staff thrive.
Full Service

Job Highlights

Pay
Hourly
Schedule
Full Time
Experience
Junior level

Front Desk at Hair N' Now NYC

Front desk opportunities for candidates who can handle speed, precision, and a demanding Upper East Side salon floor.

Core Requirements

  • 1-3 years of front desk experience in a high-volume salon, luxury spa, or chaotic hospitality environment.
  • High proficiency with Vagaro or advanced multi-channel online booking software.
  • Ability to simultaneously manage multi-line phones, rapid client check-ins, and complex stylist schedules.

Key Responsibilities

  • Strategic, precise scheduling to maximize our 9-chair layout and eliminate structural gaps.
  • Track real-time wait times, greet clients, and calmly neutralize scheduling conflicts.
  • Drive front-of-house retail product sales and manage inventory.

Compensation

  • Hourly Base: $17-$28/hour scale based on booking velocity and system mastery.
  • Incentives: Financial bonuses tied to retail conversion metrics and salon weekly revenue benchmarks.

All initial screening applications must be submitted digitally through our portal.