Medical Assistant / Front Desk at Pincus Plastic Surgery

Clinical Responsibilities

• Prepare and room patients for consultations, treatments, and procedures.
• Obtain medical histories, document patient information, and maintain accurate electronic medical records.
• Review preoperative and postoperative instructions with patients.
• Assist during consultations, in-office procedures, and operating room preparation as needed.
• Maintain treatment rooms, instruments, supplies, and standardized clinical photography.
• Help ensure a smooth, comfortable, and professional patient experience throughout each visit.

Front Desk Responsibilities

• Answer a multi-line phone system with professionalism and courtesy.
• Schedule consultations, surgeries, procedures, and follow-up appointments.
• Welcome patients, manage check-in and check-out, collect required documentation, and process payments.
• Coordinate daily appointment flow and communicate closely with clinical staff.
• Maintain a polished, organized reception area and provide exceptional customer service.

Qualifications

• Medical Assistant certification or awaiting one required.
• Previous experience in plastic surgery, dermatology, cosmetic medicine, or another elevated medical setting strongly preferred.
• Experience using electronic medical records preferred.
• Excellent communication, organization, multitasking, and patient service skills.
• Professional appearance, strong attention to detail, and an appreciation for aesthetics.
• Reliable, positive, discreet, and able to perform well in a fast-paced environment.