Executive Personal Assistant & Operations Coordinator

This is a unique, multifaceted position combining healthcare administration, patient advocacy, beauty, and salon operations.

We are looking for a true Go-Getter who enjoys variety, learns quickly, takes initiative, and can manage multiple priorities without losing attention to detail. The ideal candidate is someone who does not simply wait to be told what to do, but learns the business, anticipates needs, solves problems, and helps move projects forward.

Key Responsibilities

• Coordinate care and resources for Medicare and elderly clients.
• Communicate with PCP offices, insurance companies, medical suppliers, home-care agencies, and other providers.
• Assist with scheduling medical appointments, insurance navigation, mobility/DME requests, home-care services, and patient follow-up.
• Conduct weekly/biweekly patient check-ins and track outstanding needs.
• Research and coordinate food assistance, transportation, senior services, and community resources.
• Maintain organized and confidential patient documentation and follow-up records.

• Support daily salon operations, organization, scheduling, inventory, vendors, and special projects.
• Assist with promotions, marketing initiatives, product development & sales, events, and content creation.
• Help recruit and coordinate interns and support team projects.
• Identify opportunities to improve salon efficiency, client experience, revenue, and overall business growth.

Required Qualifications

• Bachelor's degree required.
• Strong proficiency in Microsoft Excel, Word, PowerPoint, Outlook, and general office technology.
• Exceptional organization, planning, scheduling, and multitasking abilities.
• Excellent written and verbal communication skills; must communicate professionally and eloquently.
• Strong research, problem-solving, and critical-thinking skills.
• Ability to manage multiple projects and competing priorities.
• Comfortable working independently in a remote environment while remaining accountable and responsive.
• Ability to work in person when required for business operations and projects.
• Professional judgment and discretion when handling confidential information.
• Ability and willingness to quickly learn unfamiliar tasks, systems, and industries.

Experience in healthcare administration, patient advocacy, care coordination, medical offices, insurance navigation, executive assistance, project coordination, marketing, beauty/salon operations, or business operations is strongly preferred.

Who We Are Looking For

We are looking for someone who is:

• Highly organized and detail-oriented
• Professional, polished, and articulate
• Calm under pressure and capable of helping de-escalate difficult situations
• Resourceful and solutions-oriented
• Adaptable and comfortable wearing multiple hats
• A team player who works well with different personalities
• Coachable and receptive to constructive feedback
• Optimistic, ambitious, and growth-minded
• Self-motivated and able to take initiative without constant supervision
• Excited about learning and helping build growing businesses

The Opportunity

This is more than a traditional assistant position. It offers hands-on exposure to healthcare, patient advocacy, entrepreneurship, beauty, marketing, product development, operations, and business growth.

We are building towards the long-term vision of creating a strong, scalable brand, and we are looking for someone who is excited about learning, contributing, and growing alongside it.