Clinic Growth & Client Relations Coordinator at Medi Glow Clinic

This is not just a receptionist position. We are looking for someone who takes initiative, communicates confidently with clients, follows up consistently, and actively helps grow the clinic.

We are looking for someone who wants to become an important part of Medi Glow Clinic and help us build a strong, organized system for client communication, retention, and growth.

Experience with Vagaro is a plus, but we can train the right person. You will not be responsible for managing Google/Meta Ads, SEO, or website programming.

Responsibilities

• Answer phone calls, texts, Instagram, WhatsApp, and other client inquiries
• Schedule and confirm appointments through Vagaro
• Follow up with new leads and convert inquiries into booked appointments
• Follow up with clients after consultations and treatments
• Reconnect with previous clients and help bring them back to the clinic
• Help fill open appointment slots and promote current offers
• Build relationships with local businesses and identify partnership opportunities
• Reach out to influencers and coordinate collaborations
• Assist with Instagram, TikTok, and clinic content
• Collect client reviews and before/after content with permission
• Track leads, appointments, follow-ups, and conversions
• Provide regular reports on results and client activity
• Continuously look for new opportunities to attract, retain, and reactivate clients

What does the ideal candidate look like?

• Proactive, organized, responsible, and self-motivated
• Confident and professional when communicating with clients
• Comfortable with sales and converting inquiries into appointments
• Comfortable using social media
• Able to follow up consistently without needing constant supervision
• Creative and willing to bring new ideas
• Experience in aesthetics, beauty, luxury services, sales, marketing, or client relations is preferred