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Bilingual Receptionist

19 Main Street, Watertown, MA   See map

Reviews

5.0
An Organic Spa is a welcoming spa located in Watertown, MA, offering a range of spa services in a professional and relaxing environment.

Job Highlights

Pay
Hourly
Schedule
Part Time

Bilingual Chinese-English Spa Receptionist at An Organic Spa

We are looking for a friendly, professional, and reliable bilingual receptionist to join our spa team. The ideal candidate must be fluent in spoken English and Mandarin Chinese and able to independently assist English-speaking customers.

Responsibilities

  • Answer phone calls and respond to customer inquiries in English and Chinese.
  • Explain spa services, pricing, and appointment availability.
  • Schedule appointments and coordinate therapist schedules.
  • Welcome guests and provide excellent customer service.
  • Process payments and operate the POS system.
  • Handle customer concerns professionally.
  • Assist with daily front desk operations.

Requirements

  • Fluent in spoken English and Mandarin Chinese.
  • Strong communication and customer service skills.
  • Comfortable using computers and scheduling systems.
  • Able to work independently and stay organized in a busy environment.
  • Spa, salon, hotel, or medical receptionist experience is preferred.
  • Weekend availability is a plus.