Guest Care Associate at

Job Description

✨ The best and top-rated NYC local wellness nail care brand since 2006! Join our new team in Bayside, Queens!! ✨

Possess strong customer service skills, team player, offer a strong entrepreneurial mindset, and ability to work in a fast-paced environment
Bilingual (English, Chinese, Spanish)
Reliable and punctual
Highly organized and detail oriented
Strong oral and written communication skills
Ability to work weekends, early mornings, evenings, and some holidays
Be able to stand for extended periods of time

Act as a host to bring warm welcomes to clients as they arrive for their appointments and set the tone for the entire client experience as the last to say goodbye
Have thorough knowledge of the brand and product to answer any questions and offer assistance
Manage client check-ins and check-outs
Be a vital member in achieving the salon's financial goals and retaining existing clients
Oversee inventory management, supply stock, appointment booking, and Nail Technician scheduling
Actively maintain the presentation of the salon and sanitation guidelines at all times
Respond to client emails and calls in a timely fashion