Spa Coordinator

Job Description

Overview

We are seeking a motivated and organized Spa Coordinator to join our team. The Spa Coordinator will play a crucial role in ensuring a seamless experience for our clients, managing appointments, and providing exceptional customer service. This position requires strong communication skills, attention to detail, and a passion for the aesthetic industry. The ideal candidate will have experience in a spa environment, sales and customer service, with the ability to work in a fast-paced environment.

Join our team as a Spa Coordinator and contribute to creating an inviting atmosphere where clients can relax and rejuvenate!

Responsibilities

Manage appointment scheduling and confirmations for spa services.
Provide exceptional customer service by greeting clients warmly and addressing their needs.
Handle phone inquiries with professionalism and excellent phone etiquette.
Assist clients with product recommendations and retail sales.
Knowledge of all services/treatments.
Convert client treatment/promotion inquiries to bookings.
Maintain accurate records of client interactions and transactions using POS systems.
Ensure the spa area is well-stocked and organized, including managing inventory levels.
Perform basic math calculations for transactions and inventory management.
Collaborate with spa staff to ensure smooth operations and high-quality service delivery.

Requirements

MA Aesthetician License Required
Previous experience in customer service or retail sales is preferred.
Strong sales skills with the ability to promote spa services and products effectively.
Bilingual candidates are a plus, enhancing communication with diverse clientele.
Proficient in basic math skills for handling transactions and inventory.
Experience with POS systems is advantageous.
Excellent phone etiquette and communication skills.
Ability to work in a fast-paced environment while maintaining attention to detail.
A background in grocery store or retail environments is beneficial but not required.

medspa810

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Spa Coordinator

Spa Coordinator