Hair Salon Receptionist

Job Description

Job Overview

We are seeking a friendly and organized Salon Receptionist to join our dynamic team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere in the salon. This role requires strong communication skills, attention to detail, and a passion for the beauty industry. The Salon Receptionist will manage appointments, assist with retail sales, and support the overall operation of the salon.

Responsibilities

Greet clients warmly upon arrival and provide them with necessary information about services and products.
Manage appointment scheduling through our POS system, ensuring efficient use of time slots.
Work on salon social media.
Handle phone inquiries with professionalism and courtesy, demonstrating excellent phone etiquette.
Assist with merchandising and stocking of retail products, ensuring displays are attractive and well-organized.
Conduct product demonstrations to educate clients on available services and products.
Process transactions accurately through cashiering duties, including cash handling and basic math calculations.
Upsell salon services and retail products to enhance customer experience and increase sales revenue.
Maintain cleanliness and organization of the reception area and retail displays.
Support salon staff by coordinating client flow and assisting with administrative tasks as needed.

Experience

Previous experience in a customer service role is essential; experience in a salon or beauty environment is preferred.
Familiarity with POS systems for appointment scheduling and sales transactions is highly desirable.
Supervising experience is a plus, as this role may involve training new reception staff in the future.
Knowledge of retail sales techniques, including upselling and merchandising strategies, is beneficial.
Strong communication skills are required for effective interaction with clients and team members alike.

Join us in creating a positive experience for our clients while contributing to the success of our salon!

D’Shal Salon

About D’Shal Salon

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Jobs at D’Shal Salon

Hair Salon Receptionist

Hair Salon Receptionist