Guest Care Associate at Baja Beach Wellness

Do you enjoy helping people, building relationships, and making others feel welcome? Do you take pride in your work, notice the little details, and stay productive without needing to be told what to do next?

If you're dependable, personable, motivated, and enjoy making a difference in someone's day, we'd love to meet you!

At Baja Beach Wellness, we're about much more than tanning. Our salons offer a variety of wellness and self-care experiences, including red light therapy, cryotherapy, infrared sauna, skincare treatments, and sunbed services.

We're looking for professional, enthusiastic individuals who want to help guests discover the services that best fit their personal wellness and self-care goals.

What You'll Be Doing

This is a hands-on position that combines guest service, wellness education, sales, and salon upkeep.

• Create exceptional guest experiences. Welcome guests, learn their needs, and make every visit a positive one.
• Be a wellness guide. Provide brief, personalized consultations to help guests choose the equipment, services, products, and memberships that best fit their goals.
• Build relationships. Get to know our guests, remember their preferences, and make them feel valued.
• Recommend with confidence. Educate guests about our offerings while working toward individual and team sales goals.
• Take pride in your salon. Clean and sanitize equipment between sessions and maintain a spotless, organized, welcoming environment.
• Keep things running smoothly. Manage check-ins, transactions, and daily operational responsibilities.

This isn't a job where you simply sit behind a counter and check people into their services. Every team member plays an active role in creating an exceptional guest experience and keeping our salons looking their best.

Who We're Looking For

• Dependable, punctual, responsible, and reliable
• Friendly, professional, and comfortable talking with people
• Self-motivated and able to take initiative without constant direction
• Detail-oriented and proud of a job well done
• Comfortable recommending products, services, and memberships
• Able to multitask and stay productive during both busy and slower periods
• Willing to learn, grow, and contribute to a team
• Must be at least 18 years old

Previous customer service, retail, hospitality, or sales experience is a plus, but we're happy to train the right person with the right attitude and work ethic.

Schedule & Availability

We're hiring part-time team members. Our greatest needs are weekday evenings (at least 3 PM through closing) and weekends. Additional daytime availability is a plus.

Must be available at least 2 evenings per week starting at 3 PM or sooner and at least two weekend shifts per month from 9–5:30. Consistent, reliable availability is important. This is not a seasonal position. We are looking for someone long-term with availability that will be consistent throughout the year.

Compensation & Opportunities for Growth

• Training Pay: $12/hour
• Starting Pay After Training: $13/hour
• Performance-Based Pay Increases: Our highest-performing, experienced team members can earn up to $23/hour. Increases are earned through consistently outstanding performance in all areas.
• Bonus Opportunities: Additional incentives for achieving sales goals.
• FREE Equipment Access: Complimentary use of our wellness, sunless, and sunbed equipment.
• Employee Product Discounts: Special employee pricing on retail products.
• Paid Training: Comprehensive training on our equipment, services, products, and guest experience standards.

If you enjoy connecting with people, take pride in your work, and love being part of an environment focused on helping others look and feel their best, we'd love to hear from you!

Apply today and tell us why you'd be a great addition to the Baja Beach Wellness team!