Wax Specialist at Uni K Wax

Join us as a Wax Specialist and be part of a passionate team dedicated to empowering clients through beauty! This role offers an energetic atmosphere where your skills will flourish — helping clients look good and feel even better every day!

Responsibilities

• Perform full-body waxing services on all genders and age groups using the ElastiK Wax™ system, adhering strictly to Uni K Wax protocols.
• Ensure a clean, sanitary, and welcoming environment in the wax room and throughout the studio.
• Deliver exceptional customer experiences through consultative communication, service personalization, and professional etiquette.
• Use the Prescription Pad to record client needs and recommend return visits, services, and aftercare products.
• Support studio goals by promoting retail products, memberships (K Club/K Pack), and service add-ons in a natural and educational way.
• Engage in ongoing education through training modules, live assessments, and workshops to stay current in technique and customer care.
• Train other wax specialists through Uni K Wax University.
• Depending on shift/hours, complete studio opening or closing protocols.

Daily Duties

• Arrive at least 15 minutes prior to shift to set up and review the day's schedule.
• Measure out, based on the service guidelines, the wax based on the day's services.
• Maintain service times within established benchmarks while ensuring guest comfort and accuracy.
• Ensure all tools, surfaces, and linens are sanitized before and after every guest.
• Refill waxing supplies, clean wax pots, and dispose of waste following strict hygiene protocols.
• Record post-service notes and customer observations as required.
• Use and explain Uni K Wax's retail products during service; submit recommendations to the front desk team for each guest.
• Participate in studio meetings, KPI reviews, and brand growth activities.
• Follow all appearance, dress code, and studio professionalism standards (e.g., clean uniform, no fragrance, minimal jewelry).

Training & Certification

• Completion of Uni K Wax's certification program, including 14 hours of classroom and 28 hours of hands-on training.
• Ongoing training includes customer positioning, skin assessments, hygiene protocols, product knowledge, and marketing best practices.
• Continuous evaluation through video demonstrations, written assessments, and customer feedback.

Required Qualifications

• Valid CT state esthetician license.
• Completion of Uni K Wax University training and certification.
• Availability to work flexible shifts, including evenings, weekends, and holidays. Must work at least 1 closing and 1 weekend.
• Fluent in English; bilingual (Spanish) is a plus.
• Body waxing: 2 years (Required)
• Customer service: 1 year (Required)

Key Traits for Success

• Customer-focused with a warm, professional demeanor.
• Strong knowledge of skin anatomy, hair growth, and proper waxing contraindications.
• Exceptional hygiene habits and attention to studio cleanliness.
• Ability to educate clients confidently and support rebooking goals.
• Team player who collaborates positively with the front desk staff.
• Passionate about the Uni K Wax brand mission: "To inspire everybody to feel uniquely confident by embracing natural beauty and redefining self-care."