Salon Receptionist at Hair by Damian

We are a high-end salon that has been operating in the Shadyside area for over 30 years. We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients' questions about services via phone or in person, and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.

Responsibilities

• Warmly greet clients, show them to the proper stylist, and inform assigned beauticians of their arrival
• Book and confirm appointments via phone
• Process transactions (cash and credit cards)
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services, and schedule appointments based on availability
• Maintain a tidy reception area

Skills & Requirements

• Proven work experience as a Salon Receptionist, Front Desk Representative, or similar role
• Hands-on experience with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Excellent communication abilities (verbal, phone, and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances
• High school diploma