Salon Receptionist

Job Description

Join our salon team as a Salon Receptionist, where your energy and enthusiasm will set the tone for an exceptional customer experience! In this dynamic role, you'll be the friendly face and organized voice that keeps our salon running smoothly. Your positive attitude and excellent communication skills will help clients feel welcomed and valued from the moment they walk through the door. This paid position offers a fantastic opportunity to develop your customer service skills while working in a lively, beauty-focused environment.

This role is perfect for motivated individuals eager to grow their customer service expertise in a lively beauty setting. We value energetic team players who are passionate about delivering outstanding service while supporting our salon's success!

Duties

• Greet clients warmly and create a welcoming atmosphere upon their arrival
• Manage appointment scheduling using POS (Point of Sale) systems, ensuring efficient flow of clients
• Handle phone inquiries with professional etiquette, providing information and booking appointments
• Assist with product demos, upselling retail products to enhance client satisfaction and salon revenue
• Maintain cleanliness and organization of the reception area, including stocking supplies and merchandising displays
• Process transactions accurately through cash handling and cashiering procedures
• Support inventory management by stocking products and assisting with retail sales efforts

Skills

• Strong communication skills with the ability to engage confidently with clients and team members
• Bilingual abilities are a plus, enabling effective service to diverse clientele
• Experience with POS systems, cashiering, and basic math for accurate transactions
• Proven supervising experience or leadership skills to assist in team coordination when needed
• Knowledge of retail sales techniques, upselling, merchandising, and product demos
• Excellent phone etiquette and customer service skills to handle inquiries professionally
• Ability to multitask efficiently in a fast-paced environment similar to grocery store or retail settings

Benefits

• Employee discount
• Flexible schedule