Sugaring NYC

Boston, MA

Salon Manager – Sugaring NYC

Job Highlights

5+ yrs exp. req.
Full-time
No License Required
Hourly

BENEFITS

Paid Time Off, In-House Continued Education

Business Highlights

Sugaring NYC

Boston, MA

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Salon Manager at Sugaring NYC

Job Description

Join a team where your leadership makes a difference!

Sugaring NYC is one of the fastest-growing sugaring hair removal franchises in the U.S., with more than 120 locations nationwide! We specialize in providing natural, safe, and high-quality beauty services, combining innovative techniques with top-tier customer service.

Sugaring NYC – Boston is looking for a proactive, results-driven Salon Manager who is ready to take ownership of their location. If you have experience managing a business (whether in beauty, retail, hospitality, or other industries) and love working with people, this is your opportunity to grow in a structured and supportive environment.

We provide all the tools, training, and methodologies—you just need to take initiative, execute tasks effectively, and genuinely care about the salon's success.

Compensation & Benefits

  • Hourly rate: $28 per hour + performance-based bonuses (can reach up to 50% of base salary)
  • Full-time position (35-40 hours per week)
  • Employee discounts on services and retail products
  • Paid time off
  • Supportive and structured work environment with clear guidelines and growth opportunities

What You'll Do

  • Lead & Motivate the Team – Manage 4-6 employees (receptionists & estheticians), ensuring high standards of service and professionalism
  • Optimize Operations – Maintain clean and efficient salon workflow, monitor staff performance, and handle scheduling
  • Drive Growth & Performance – Improve customer experience, retention rates, rebooking rates, and sales
  • Ensure Service Excellence – Monitor quality, cleanliness, and adherence to company policies
  • Staff Training & Onboarding – Support hiring, training, and development of new team members
  • Customer Experience & Conflict Resolution – Handle escalations and ensure clients leave satisfied
  • Track & Analyze KPIs – Work with company-provided data to identify improvement opportunities

What We're Looking For

  • Management experience (4+ years) – preferably in beauty, retail, or hospitality but open to other industries
  • Strong leadership & people skills – ability to inspire, manage, and support a team
  • Problem-solving mindset – ability to analyze numbers and make data-driven decisions
  • Great customer service & communication skills
  • Tech-savvy – comfortable using POS systems, scheduling software, and performance tracking tools
  • Highly organized & proactive – ability to multitask and take ownership of operations
  • Ability to work flexible hours, including weekends

Work Schedule

  • Full-time (35-40 hours/week)
  • Availability for Saturdays and/or Sundays (required)

Why Join Sugaring NYC?

  • Structured, stable work environment – clear expectations, strong support from the corporate office
  • Opportunities for growth – we promote from within! Ambitious managers can grow to oversee multiple locations
  • Training & resources provided – all the tools you need to succeed

Ready to take your management career to the next level? Apply today and be part of a growing, innovative beauty brand!

Posted 7 weeks ago