Assistant Spa Manager – Sales, Marketing & Operations at SBL Skin Studio

We are a brand-new, modern skin and beauty studio focused on delivering exceptional results and an outstanding client experience. Our core services include Laser Hair Removal and HydraFacial, along with carefully selected skincare products, treatment packages, and memberships.

As we build our team and launch our studio, we are looking for an energetic, motivated, and entrepreneurial Assistant Spa Manager – Sales, Marketing & Operations who wants to play an important role in building the business from the ground up.

This is not a traditional administrative assistant position. We are looking for someone who is comfortable taking ownership, driving sales, creating engaging social media content, helping build a team, and working closely with management to make the studio successful.

The Opportunity

The Assistant Spa Manager will serve as a key member of the leadership team and will work closely with the Spa Manager/Owner on the day-to-day operation, sales growth, marketing, social media, staffing, and overall client experience.

The ideal candidate is someone who is naturally outgoing, confident speaking with clients, understands how to sell without being pushy, loves beauty/skincare trends, and is excited about social media and growing a new business.

You will have an opportunity to help build the culture, sales process, social media presence, and team from the beginning.

Key Responsibilities: Sales & Business Development

• Drive sales of Laser Hair Removal, HydraFacial treatments, packages, memberships, and skincare products.
• Consult with prospective and existing clients and confidently explain treatment options.
• Convert leads and inquiries into appointments and paying clients.
• Follow up with leads, existing clients, and prospective customers.
• Encourage rebooking, treatment packages, memberships, and retail product purchases.
• Help develop creative promotions and sales initiatives.
• Track sales performance and identify opportunities to increase revenue.
• Help establish and achieve monthly sales goals.

Social Media & Marketing

• Take an active leadership role in the studio's social media presence.
• Manage and regularly update platforms such as Instagram, TikTok, and Facebook.
• Create engaging posts, Reels, Stories, and short-form video content.
• Stay current with beauty, skincare, laser, wellness, and social media trends.
• Identify trends that could help increase brand awareness and client engagement.
• Assist with before-and-after content, promotions, educational content, client testimonials, and studio events.
• Work with management to develop monthly marketing and promotional campaigns.
• Monitor engagement, leads, and overall social media growth.

We are especially interested in candidates who are comfortable being in front of the camera and creating social media content.

Recruiting & Team Leadership

• Assist management with recruiting and interviewing new team members.
• Help identify talented candidates as the studio grows.
• Participate in onboarding and training new employees.
• Assist with staff scheduling and day-to-day team coordination.
• Monitor employee performance and professionalism.
• Help address employee issues and provide feedback to management.
• Participate in hiring and termination decisions in coordination with the Spa Manager/Owner.
• Help establish a positive, professional, customer-focused team culture.

Studio Operations

• Assist with the daily operation of the studio.
• Help ensure the studio is clean, organized, welcoming, and operating professionally.
• Monitor client flow, appointments, and overall customer experience.
• Help monitor inventory, retail products, and studio supplies.
• Identify operational problems and bring potential solutions to management.
• Help ensure staff are following company policies and procedures.
• Step in and assist with day-to-day management when the Spa Manager is unavailable.

Management Support & Daily Reporting

The Assistant Spa Manager will be the right hand to the Spa Manager/Owner. Responsibilities will include:

• Provide daily updates regarding sales, appointments, leads, staffing, social media, inventory, and operational issues.
• Communicate important client or employee concerns to management.
• Help track daily and monthly performance.
• Recommend ideas to improve sales, client retention, marketing, and operations.
• Take ownership of assigned projects and follow them through to completion.
• Help management build the business and establish systems as the studio grows.

What We're Looking For

We are looking for someone who is:

• Outgoing, energetic, and personable
• Confident communicating with clients
• Naturally sales-oriented and comfortable asking for the sale
• Social media savvy
• Creative and aware of current beauty and social media trends
• Organized and able to multitask
• Comfortable taking initiative without being constantly directed
• Professional and dependable
• Comfortable working in a fast-paced startup environment
• A team player who can also take ownership of responsibilities
• Interested in beauty, skincare, aesthetics, wellness, or the spa industry
• Comfortable using Instagram, TikTok, Facebook, and other social platforms

Preferred Qualifications

• Previous experience in a spa, med spa, beauty, aesthetics, dermatology, skincare, salon, or wellness environment
• Previous sales experience
• Previous management or supervisory experience
• Social media/content creation experience
• Experience with client consultations and package sales
• Experience recruiting or managing employees
• Experience with CRM, booking, POS, or scheduling systems

Aesthetics/beauty industry experience is preferred but not absolutely required. The right personality, work ethic, sales ability, and willingness to learn are extremely important to us.

What Success Looks Like

In this role, success means helping us build a studio that clients love coming back to. You will be successful if you can:

• Increase bookings and sales
• Convert inquiries into clients
• Increase package and membership sales
• Build a strong social media presence
• Help create a recognizable local brand
• Build and support a strong team
• Deliver an exceptional client experience
• Identify problems before they become bigger problems
• Bring new ideas to management
• Take ownership and help the studio grow

Why Join Us?

This is an exciting opportunity to join a brand-new studio at the beginning of its growth journey. You won't simply be filling a position — you will have an opportunity to help build the business, establish the culture, develop the sales process, grow our social media presence, and help build the team.

For the right person, this position can grow significantly as the business grows. We are looking for someone who sees this as more than just a job and wants to be part of building something from the ground up.

How to Apply

Please submit your resume and tell us briefly why you believe you would be a great fit for a new, fast-growing skin studio. If you have experience creating social media content, managing social accounts, generating sales, or working in the beauty/aesthetics industry, please include examples of your work or social media accounts with your application.

We are looking for someone who is ready to take ownership, grow with us, and help make this studio successful.