Lola Hair Studio is a boutique salon located on the Cambridge / Watertown / Belmont line offering exclusive salon services using luxurious products. Lola Hair Studio isn't just a salon; it's an experience. We are a prestigious white-glove hair salon renowned for our artistic hair design, exceptional environment, and top-tier customer service. Our mission is to empower our team to reach their financial and personal best, offering pathways to six-figure incomes and harmonious work-life balance. Situated at the heart of our community, we're not just a salon – we're a destination for luxurious, personalized hair care. At Lola Hair Studio, our culture is rooted in: Happiness: Cultivating joy and positivity for an uplifting atmosphere. Growth Mindset: Embracing continuous learning and seeing challenges as growth opportunities. Brave Leadership: Empowering every team member to lead and make impactful changes. Generosity: Giving back to our community and fostering a culture of kindness. Life Harmony: Promoting a balance between professional growth and personal well-being.

Key Responsibilities:Greet and welcome clients warmly and courteously.Lead and guide the Guest Care team to deliver outstanding client service.Manage appointment bookings and address client inquiries via phone, email, and in person. Maintain an organized and tidy reception area. Support the Guest Care team and Operations Manager with various administrative tasks.Manage client records and ensure accurate data entry. Assist with Inventory management. Process client payments and ensure proper cash handling procedures. Strive to achieve K. P. Is, including productivity, prebooking, client retention, and service and retail sales.Foster a positive and professional environment aligned with our core values.Oversee and manage salon maintenance and cleanliness.Take initiative, be selfmotivated, and always seek improvement.