Salon Coordinator/Receptionist at Luxe Lab Studio

Job Description

We are looking for a friendly, polished, and organized Receptionist/Salon Coordinator to be the first point of contact for our guests. This role is essential to creating a welcoming, professional environment and ensuring the salon runs smoothly.

Luxe Lab Studio – Medford, MA

Key Responsibilities

• Greet and welcome all clients with warmth and professionalism; act as the face of the salon.
• Answer phone calls, emails, and messages in a timely and professional manner.
• Schedule, confirm, and manage client appointments using our booking system.
• Handle client check-ins and check-outs, including processing payments and handling cash.
• Maintain the salon's appearance by assisting with tidying up, doing light laundry, and ensuring reception and common areas are clean and inviting.
• Assist with light administrative tasks, inventory, and coordination as needed.
• Support stylists and management with day-to-day operations to ensure a seamless guest experience.

Qualifications

• Prior experience in a receptionist, customer service, or hospitality role (salon/spa experience preferred but not required).
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment with a positive attitude.
• Professional and polished appearance, representing the Luxe Lab Studio brand.
• Reliable, punctual, and a true team player.

What We Offer

• Competitive pay with opportunities for growth.
• A fun, supportive, and creative work environment.
• Discounts on services and products.
• Training and development opportunities to grow with our salon.

If you are passionate about customer service, love creating exceptional client experiences, and want to be part of a vibrant salon team, we'd love to meet you!