Receptionist/Assistant

Join our dynamic team as a Receptionist/Assistant, where your energy and organizational skills will be the heartbeat of our office! In this vital role, you will be the first point of contact for visitors and callers, ensuring a welcoming environment while providing essential administrative support. Your proactive approach and excellent communication will help keep our office running smoothly and efficiently. This paid position offers an exciting opportunity to develop your office management skills in a lively, supportive setting.

Duties

• Greet visitors warmly, manage front desk operations, and ensure a professional first impression
• Operate multi-line phone systems to answer inquiries, direct calls, text messages, emails, social media messages and provide exceptional customer support
• Manage scheduling tasks including calendar management and appointment setting for staff and executives
• Handle data entry, filing, and document proofreading to maintain accurate records and organized files
• Assist with bookkeeping tasks using QuickBooks or similar software to support financial recordkeeping
• Support office management activities such as supply ordering, mail distribution, and maintaining office cleanliness
• Provide personal assistant support by managing correspondence, preparing reports, and coordinating meetings
• Keep inventory log of all supplies, tips, client payments, etc.
• Occasional errands needed by CEO/Owner and managing staff

Skills

• Proven experience in front desk operations and office management with excellent organizational skills
• Strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools
• Exceptional phone etiquette with experience handling multi-line phone systems in a professional manner
• Bilingual abilities are highly desirable to assist diverse client and visitor needs
• Demonstrated clerical experience with data entry, filing, proofreading, and document management
• Excellent time management skills to prioritize tasks efficiently in a fast-paced environment
• Customer service orientation with a friendly demeanor and strong interpersonal skills
• Familiarity with bookkeeping software such as QuickBooks and basic accounting principles is a plus

This role is perfect for motivated individuals eager to contribute to a vibrant office environment while sharpening their administrative expertise. We are committed to providing a paid opportunity that values your skills and supports your professional growth!

Compensation and Benefits

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Professional development assistance

Experience

• Customer service: 1 year (Preferred)

Location

Location: North Andover, MA 01845 (Required)

Work Location: In person

Ability to Commute: North Andover, MA 01845 (Required)

Shift Availability

• Day Shift (Preferred)
• Night Shift (Preferred)