Patient Coordinator at Trubella Medspa and Aesthetics

Job Description

The Patient Coordinator/Front Desk Administrator position represents Trubella Medspa and Aesthetics and the brand. This person is responsible for creating a positive first and last impression with patients.

Responsibilities include running a smooth and efficient front office, greeting all patients with a smile and enthusiasm, answering phone calls timely with a keen understanding of aesthetic procedures and ensure you can handle all questions/objections, and book the patient for a consultation. You will be responsible for consistently reaching out to leads, scheduling, invoicing, upselling products or retail, confirming all appointments, checking patients in and out and pre-booking their next appointment.

As the Client Relations Administrator you will also be responsible to educate clients about all the company programs, memberships, loyalty, and referral programs, discuss in-office promotions and ask happy patients to write a review. As part of our client experience, you are responsible for the staging, cleanliness, and optics of the facility.

Benefits

• Paid time off
• Employee discount