Nail Salon Receptionist at The Shade

Overview

The Shade is hiring a Nail Salon Receptionist to be the face of our studio and the first impression every guest takes home. If you light up a room, love a fast pace, and take pride in a spotlessly clean, beautifully run space, you'll fit right in. This is a paid role for someone who thrives at the intersection of hospitality, organization, and elevated service — keeping our front desk humming, our guests pampered, and our space immaculate. You'll be the heartbeat of the studio: greeting guests, managing the book, supporting our nail technicians, and helping uphold the sanitation and presentation standards The Shade is known for.

What You'll Do

• Welcome every guest with warmth and confidence — set the tone for a calm, luxe Shade experience the moment they walk in
• Run the front desk with energy and ease: answer multi-line phones, book appointments, respond to inquiries, and handle requests with polish
• Own the daily schedule using our booking software — coordinate with nail technicians to maximize the book, minimize gaps, and keep service flowing
• Manage guest check-ins and check-outs efficiently, including any required intake forms or service notes
• Process payments through our point-of-sale system, issue receipts, and handle transactions accurately and securely
• Uphold The Shade's sanitation standards at the front of house — keep the reception area immaculate, organized, and fully stocked; wipe down high-touch surfaces between guests; ensure retail displays and waiting areas are presentation-ready at all times
• Support the technicians and management team in maintaining a clean, well-organized salon — restock stations, route used implements appropriately, and flag anything that needs attention
• Handle clerical work: data entry, guest record management, proofreading appointment confirmations, and general office correspondence
• Be a brand ambassador — answer questions about services, retail, and memberships with confidence

What You Bring

• Previous reception, office, or hospitality experience in a customer-facing role (salon, spa, hotel, or boutique a plus)
• Strong tech skills — comfortable with Mindbody/Booker POS a plus
• Great phone etiquette and experience handling a multi-line phone with grace under pressure
• Bilingual abilities are a major plus — we serve a diverse clientele
• Sharp organizational skills and an eye for detail — scheduling, filing, proofreading, and keeping the space tidy come naturally
• A genuine commitment to cleanliness and salon sanitation standards (we take this seriously)
• Time management skills that hold up in a fast-paced, busy studio
• A warm, professional, and energetic personality — you genuinely enjoy people and take pride in great service

Why The Shade

Join a vibrant, tight-knit team that takes the work seriously without taking ourselves too seriously. We're building an elevated nail experience rooted in clean, beautiful design, strict sanitation, and people who actually love what they do. If that sounds like your kind of room — apply.

Compensation & Work Location

Pay: $18.00 - $24.00 per hour
Work Location: In person