Massage Therapist at Mirbeau

Mirbeau massage therapists are more than service providers — they're wellness professionals who bring presence, skill, and intention to every treatment, uphold discretion and consistency, and contribute to a guest journey rooted in wellness and revitalization. In this role, you'll deliver thoughtful, expert treatments with warmth, professionalism, and calm, grounded energy. A valid license, excellent communication skills, and a guest-oriented personality are essential, along with a true passion for helping others feel balanced, renewed, and deeply cared for.

Only the best bring focused skill and intentional care to every touch.

Come find your balance — and your future — with us.

Full-time therapists have the potential to make up to $130,000 per year. Compensation includes fixed fees per service, guest gratuities, enhancement incentives, retail commissions and other incentive opportunities.

Schedule — Nights 3pm–9pm and weekends are required.

Job Responsibilities

Guest Experience & Service

• Create a welcoming, calming atmosphere with professional, courteous, and guest-centered service
• Provide a variety of personalized massage treatments (Swedish, deep tissue, hot stone, etc.) that meet spa guidelines and licensing standards
• Educate guests about spa services, treatment benefits, and wellness practices that support well-being
• Use guest names when known and uphold Forbes and Mirbeau's language standards and etiquette
• Support a seamless guest journey by collaborating with spa attendants, front desk and fellow service providers
• Listen and respond to guest questions and concerns promptly, courteously, and professionally

Treatment Preparation & Sanitation

• Prepare and maintain clean, stocked and organized treatment rooms before and after each service — properly cleaning, restocking supplies and resetting equipment
• Follow spa guidelines and industry best practices for sanitation and sterilization
• Properly care for equipment and use products efficiently to support quality and cost control and prevent waste
• Uphold spa policies and state licensing requirements, including adherence to all safety and ethical guidelines
• Perform all prep and post-service tasks with precision, care, and attention to detail

Knowledge & Development

• Possess full knowledge of all spa treatments, products, and guidelines
• Stay current on new massage techniques, spa treatments, and wellness industry trends relevant to the massage therapist role
• Willingly train in Mirbeau's specific treatments and adapt to new services as introduced

Professionalism & Reliability

• Arrive on time, in a clean uniform with name tag, and maintain a neat, well-groomed appearance
• Be prompt with each appointment and complete services within the scheduled time frames — coordinating with the front desk and attendants
• Contribute positively to the spa work environment with a professional, calm and composed attitude
• Demonstrate discipline, reliability, and ability to work independently without constant supervision

Teamwork & Communication

• Collaborate with spa leadership and team members to ensure smooth and seamless spa operations
• Proactively inform management of any guest concerns or unusual situations requiring attention in a prompt manner
• Attend training sessions and team meetings as required by spa leadership

Additional Responsibilities

• Maintain confidentiality and discretion for all guests at all times, ensuring guest comfort and trust
• Uphold the integrity of your license and spa policies by maintaining ethical, safe and professional practices at all times
• Fulfill any other responsibilities or assist with special tasks as directed by spa leadership or Spa Director

Qualifications, Skills & Educational Requirements

Licensing & Experience

• Must hold and maintain a current, valid NYS License for Massage Therapy
• Thorough knowledge of massage modalities and technique, with the ability to customize treatments for each guest; experience with wellness-based treatments preferred
• Proficiency in a variety of massage modalities (Swedish, deep tissue, hot stone, prenatal, etc.)
• Strong knowledge of anatomy, physiology, and contraindications to ensure safe and effective treatments
• Prior experience in a spa, wellness, or refined hospitality environment strongly preferred
• Willingness to train in and perform spa-specific or signature treatments as required per the spa's service offerings

Wellness & Service Excellence

• Proven commitment to delivering elevated, personalized service
• Genuinely guest-oriented with a passion for creating lasting client relationships and encouraging loyalty
• Ability to offer thoughtful, wellness-based solutions aligned with guest goals and spa standards
• Enthusiastic and passionate about wellness, self-care practices and holistic guest experiences

Communication & Professionalism

• Strong verbal and written communication skills; articulate, polished and professional in all guest and team interactions
• Warm, personable, and approachable with a calm, confident presence that reflects the spa's elevated service standards
• Demonstrates a high level of discretion, respect, and professionalism at all times

Work Ethic & Personal Attributes

• Reliable, punctual, and consistent in all aspects of job performance
• Ability to work independently and maintain focus without direct supervision
• Flexible, adaptable, and composed under pressure, with a positive and professional demeanor
• Committed to ongoing learning, development, and upholding the highest service and operational standards

Physical & Technical Requirements

• Must be in good physical health, with the stamina to perform treatments and remain on your feet for extended periods of time
• Ability to maintain focus, posture and energy throughout long shifts or consecutive appointments
• Strong time management, organization, and multitasking skills; able to pivot between responsibilities as needed
• Detail-oriented and precise, with a steady hand and clean technique
• Basic computer literacy and comfort with spa software or appointment management systems