Head Spa Specialist

Ridgewood, NJ 

Aura Head Spa is New Jersey’s premier destination for luxury head spa experiences, known for our high demand, relaxing atmosphere, and unforgettable services that keep clients returning. This is your opportunity to join a fast-growing brand that blends boutique-level warmth with the ambition of a multi-location wellness company.If you’re passionate, service-focused, and committed to creating exceptional guest experiences, we’d love to meet you!

Key Responsibilities

Deliver an Exceptional Client Experience

• Provide every guest with a soothing, luxurious, personalized Aura experience.

• Perform all head spa services with consistency, confidence, and professionalism.

• Complete services including scalp & hair cleansing, exfoliation, shampooing, conditioning, hydration, steaming, massage, aromatherapy, and Aura signature techniques.

• Evaluate scalp and hair conditions and offer tailored recommendations.

• Educate clients on the benefits of ongoing scalp care and regular visits.

Service & Performance Expectations

(Essential to success in this role)To thrive as an Aura Head Spa Specialist, you will be expected to consistently deliver strong performance in the following areas:

• Rebooking Guests: Encouraging clients to schedule their next visit before they leave.

• Product Education: Educating guests about scalp and hair products that support client goals. Selling guest products to benefit them between Aura Head Spa Treatments.

• Enhancement Add-Ons: Must give all guests a consultation to suggest an add on during the service.

• Membership Promotion: Introducing clients to the Aura Club membership and its perks.

• 5-Star Guest Experience: Delivering service that consistently leads to positive reviews.

• Teamwork & Communication: Contributing to a positive, collaborative environment.

• Reliable Attendance: Maintaining a dependable schedule to support team operations.

These expectations play a major role in both your success and the overall growth of Aura Head Spa.

Client Relationship Building

• Create meaningful connections that lead to loyal, returning clients.

• Encourage referrals, memberships, and product purchases through genuine rapport.

• Communicate clearly, kindly, and professionally at all times.

Cleanliness & Professional Standards

• Maintain spotless, organized treatment rooms.

• Follow all sanitation protocols and New Jersey state regulations.

• Reset rooms, manage laundry, and restock supplies consistently.

Team Culture & Collaboration

• Embody Aura’s mission, hospitality standards, and luxury service style.

• Participate in ongoing trainings and skill development.

• Bring strong initiative, professionalism, and a positive presence daily.

BenefitsFinancial & Growth

• Competitive hourly + commission + tips

• Monthly and performance-based bonuses

• Raises based on growth and service performance

• Paid training + ongoing education

• Opportunities for advancement as new locations open

• Paid Sick-Leave

• Quarterly Staff Outings

• Discounts on products & services

Wellness & Work-Life

• Employee discounts on services & products

• Flexible scheduling (part-time & full-time)

• Beautiful, peaceful, modern workspace

• Supportive leadership and healthy team environment

• Three-day workweek maximum to support balance and prevent burnout

Career Development

• Training in advanced scalp care and head spa techniques

• Growth opportunities based on skill and consistency

Experience & RequirementsPreferred

• 6+ months spa, salon, or luxury service experience

• Strong hospitality and client service skills

• Experience in massage, esthetics, or scalp care is a plus

Required

• Authorized to work in the United States

• Must be available full days + weekends

• Consistent attendance and clear communication

• Passion for wellness, beauty, and exceptional client care

Job Details

• Job Types: Full-Time or Part-Time

• Expected Hours: 25–40 per week

• Schedule: Full-day shifts, Monday–Sunday

• Supplemental Pay: Tips, Commission, Bonus opportunities

• Availability: Must be able to start immediately