Hair Salon Receptionist/Front End Leader

Job Description

Salon Front End Leader

We are seeking an experienced Salon Front End Leader to oversee and manage the entire reception process of our busy salon. This role is responsible for running the front desk Tuesday through Friday, 9:00am–4:00pm, ensuring a smooth, professional, and welcoming experience for every guest.

The Front End Leader will handle all daily receptionist responsibilities including client check-in/check-out, scheduling, phone management, payment processing, and maintaining front desk organization. In addition, this person will train and support new receptionists, ensuring consistency, efficiency, and exceptional customer service standards.

We are looking for someone who takes ownership of the front end, leads by example, and ensures our guest experience is seamless from start to finish.

Requirements

• Previous employment experience in a salon (required)
• Strong leadership and training ability
• Excellent communication and customer service skills
• Highly organized and dependable
• Ability to multitask in a fast-paced environment