Hair Salon Receptionist

Job Description

We are seeking a professional and friendly receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer support and ensuring comfortable salon experience. The role requires strong customer relation skills and the ability to manage multiple tasks in a fun fast-paced environment. Position would cover afternoon and evening hours.

Schedule

• Tuesday 2pm-9pm
• Wednesday 12pm-9pm
• Thursday 2pm-9pm
• Friday 2pm-6pm
• Every Saturday 9-4pm is a must

Responsibilities

• Warmly greet clients, and inform assigned stylist or esthetician of their arrival
• Answer phones & book appointments
• Process transactions (cash and credit cards)
• Offer beverages and chat with clients who are in the waiting area
• Sweep hair & maintain a tidy salon
• Wash, Dry & fold towels, capes and sheets
• Wash and dry color bowels and brushes
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Put away inventory of products when deliveries arrive

Skills

• Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
• Hands-on experience with office equipment, like printers and POS systems
• Familiarity with processing transactions
• Excellent communication abilities (verbal, phone and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances
• High School diploma

Benefits

• Paid time off
• Employee discount