Guest Service Representative

Vidov West Salons are currently interviewing for a full-time/part-time Salon Coordinator.

We are seeking a highly energetic, motivated, and committed individual to provide high-end customer service to our clients.

Experience in the customer service industry, such as a salon/spa, hotel, retail, etc... is a plus.

Provide an excellent first and last impression, create and maintain client relationships. Candidate must be able to handle pressure, multi-task, in a fast-paced work environment, while meeting the needs of staff and clients.

Must possess a professional demeanor, strong work ethic; someone who is punctual, dependable and pro active.

Strong communication skills and confidence to handle challenging situations. Ability to multi-task and work either in a team or individual setting.

Responsibilities include:

- Act as the first point of contact with salon customers. A personable approach, and knowledge of company promotions, items in stock, and general salon information is key.
- Promote and sell services and products, provide recommendations on additional services and/or retail products that would maximize customer satisfaction
- Greet each customer professionally by name, escort all clients through the salon.
- Assist salon operations, including but not limited to: answering telephones and scheduling appointments, stocking shelves, sweeping, and other duties as assigned by manager.

Job Types: Full-time, Part-time

Benefits:

Employee discount

Experience:

Customer service: 1 year (Preferred)