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Guest Experience Manager

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The Nail & Wax Room

72 Center Street, Wallingford, CT   See map

Reviews

4.9
The Nail & Wax Room is a busy salon and spa with two locations, offering professional nail and waxing services in a fast-paced, client-focused environment.
Full Service

Job Highlights

Pay
Hourly
Schedule
Flexible Schedule
Experience
Industry exp. req.
Benefits
401k

Spa Manager

We are seeking an experienced Spa Manager to oversee the daily operations of two busy salon/spa locations. The ideal candidate is organized, professional, customer-service driven, and experienced in the beauty industry.

Preferred Qualifications

  • Experience in the salon and/or spa industry
  • Licensed Esthetician or Cosmetologist preferred
  • Strong customer service and communication skills
  • Management and leadership experience
  • Excellent organizational and multitasking abilities
  • Comfortable handling phones, scheduling, and client interactions
  • Cash handling experience
  • Ability to create and implement systems and operational procedures

Responsibilities

  • Managing staff schedules
  • Overseeing daily salon operations
  • Supervising and supporting team members
  • Purchasing and inventory management
  • Implementing systems and improving workflow efficiency
  • Ensuring exceptional client experiences across both locations

This position requires someone who is motivated, dependable, detail-oriented, and able to thrive in a fast-paced environment.

Pay: $18.00 - $25.00 per hour