Spavia Day Spa Littleton
Littleton, MA
Guest Advisor / Customer Service / Front Desk
Job Highlights
BENEFITS
401k, Medical Insurance, Dental Insurance
Guest Advisor / Customer Service / Front Desk at Spavia Day Spa
Job Description
As a Guest Advisor / Customer Service / Front Desk, you are the face of our spa.Guest Advisors are personable, professional, and go above and beyond so each guest feels as if they're a guest in our home. We pride ourselves in hiring passionate professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.
Guest Advisor / Customer Service / Front Desk $18+/hr based on experience.
Part-time and Full-time position available. 20-40 hours per week. Must be available to work Saturday or Sunday in addition to other days and/or nights.
Advancement opportunities to Senior Guest Advisor, Lead Guest Advisor and Assistant Spa Manager
Responsibilities
- Greeting and assisting guests
- Scheduling appointments and answering phones
- Checking guests in and out and ensuring the accuracy of all transactions
- Maintaining a clean and beautiful spa, retail space, and reception area
- Educate guests on our treatments, retail products and membership program
- Maintain and provide accurate and timely responses to all guest inquiries
- Ensure an exceptional guest experience every visit
- Willingness to work as a team player to proactively support the spa's needs
- Attention to detail in all aspects of spa coordinators responsibilities
Qualifications
- Strong customer service skills with a focus on hospitality and sales
- Ability to effectively communicate with customers and team members
- Ability to promote and sell membership program and retail products
- Knowledge of POS systems. Mindbody experience a plus.
- Passionate, self-motivated and goal-driven
- Attention to detail, organized and ability to multitask
- Reliable, punctual, and trustworthy
- High energy and sense of urgency
- Professional, personable, articulate, and team player
- Must be willing to commit for at least 1 year
- Must be available to work 1 weekend day in addition to other days and/or nights
- Drug/alcohol/smoke free
About Spavia Day Spa
Spavia Day Spa in Littleton has a 4.7 star rating on Indeed with 93% of our employer reviews being 5-stars! Spavia Day Spa has been in business for over 6 years and is owned and operated by a local family in the community. We love what we do and we care about our team! We offer a great family oriented work environment with frankly the best team of people to work with.
Guest Advisor / Customer Service / Front Desk at Spavia Day Spa
Job Description
As a Guest Advisor / Customer Service / Front Desk, you are the face of our spa.Guest Advisors are personable, professional, and go above and beyond so each guest feels as if they're a guest in our home. We pride ourselves in hiring passionate professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.
Guest Advisor / Customer Service / Front Desk $18+/hr based on experience.
Part-time and Full-time position available. 20-40 hours per week. Must be available to work Saturday or Sunday in addition to other days and/or nights.
Advancement opportunities to Senior Guest Advisor, Lead Guest Advisor and Assistant Spa Manager
Responsibilities
- Greeting and assisting guests
- Scheduling appointments and answering phones
- Checking guests in and out and ensuring the accuracy of all transactions
- Maintaining a clean and beautiful spa, retail space, and reception area
- Educate guests on our treatments, retail products and membership program
- Maintain and provide accurate and timely responses to all guest inquiries
- Ensure an exceptional guest experience every visit
- Willingness to work as a team player to proactively support the spa's needs
- Attention to detail in all aspects of spa coordinators responsibilities
Qualifications
- Strong customer service skills with a focus on hospitality and sales
- Ability to effectively communicate with customers and team members
- Ability to promote and sell membership program and retail products
- Knowledge of POS systems. Mindbody experience a plus.
- Passionate, self-motivated and goal-driven
- Attention to detail, organized and ability to multitask
- Reliable, punctual, and trustworthy
- High energy and sense of urgency
- Professional, personable, articulate, and team player
- Must be willing to commit for at least 1 year
- Must be available to work 1 weekend day in addition to other days and/or nights
- Drug/alcohol/smoke free
About Spavia Day Spa
Spavia Day Spa in Littleton has a 4.7 star rating on Indeed with 93% of our employer reviews being 5-stars! Spavia Day Spa has been in business for over 6 years and is owned and operated by a local family in the community. We love what we do and we care about our team! We offer a great family oriented work environment with frankly the best team of people to work with.
Posted 6 weeks ago