Healthy Glow Beauty
Rowley, MA
Front Desk Spa Receptionist/Social Media Manager
Job Highlights
BENEFITS
401k, Paid Time Off, Medical Insurance, Dental Insurance, In-House Continued Education
Front Desk Spa Receptionist/Social Media Manager at Healthy Glow Beauty & Med Spa
Job Description
Healthy Glow Beauty & Med Spa in Rowley, MA is seeking a highly motivated part-time receptionist with a passion for social media to join our growing team!We are a busy spa located in a prime, high traffic location. As the first point of contact for our patients, you will provide exceptional customer service, help to manage front desk operations and ensure smooth scheduling and administrative support for our entire team.
We offer paid training and a competitive compensation package. Our team and guests have very high standards of professionalism. We are dedicated to quality and excellence. Customer service is our number one priority, and we're looking for candidates that are engaging, fashion forward, and dedicated to helping others.
We are fully committed to your success! You'll have the opportunity to join a supporting team where you are encouraged to grow, learn and continuously expand your talents.
Hours of operation are Monday – Thursday 9:00 – 8; Friday - Saturday 9:00 – 4:00; Sunday 10:00 – 4. Schedules are flexible.
Responsibilities and Duties
- Greet and assist patients with a warm and professional demeanor
- Receive mail and package deliveries
- Maintain cleanliness of the front area
- Answer phone calls, emails and inquiries while providing accurate information on services, products, pricing, and promotions
- Schedule and confirm appointments, manage cancellations, and optimize the provider's calendar for efficiency
- Assist with patient intake forms and consent documentation while ensuring accurate data entry
- Handle confidential patient information in compliance with HIPAA regulations
- Ensure all inquiries from website and email are responded to in a timely manner
- Process payments and manage point-of-sale transactions
- Create bank deposits daily for checks and cash received
- Maintain client records, scan documentation and update patient profiles in the system
- Create engaging content for various social media platforms including TikTok, Instagram, and Facebook
- Collaborate with the marketing team to support digital campaigns and promotions
Qualifications and Skills
- Candidates must be friendly, outgoing, and passionate about the beauty industry
- Punctual and reliable
- Must have retail sales and customer service experience
- Excellent phone presence and communication skills
- Passion for creating engaging content and social media management
- Ability to multitask and work well under pressure in a fast-paced environment
- Good organization and time management skills
- Team-oriented mentality
- Working knowledge or ability to learn Google Chrome applications, scheduling software, and client documentation software
Additional Information
- Hours per week: 15-20
- Work Remotely: No
How to Apply
Please send your resume with the subject line "Front Desk Receptionist & Social Media Specialist". Please also include a cover letter. In your cover letter, please tell us a little bit about yourself and why you think you would excel in this role. Thank you for your interest in Healthy Glow Beauty & Med Spa, we look forward to hearing from you!
Front Desk Spa Receptionist/Social Media Manager at Healthy Glow Beauty & Med Spa
Job Description
Healthy Glow Beauty & Med Spa in Rowley, MA is seeking a highly motivated part-time receptionist with a passion for social media to join our growing team!We are a busy spa located in a prime, high traffic location. As the first point of contact for our patients, you will provide exceptional customer service, help to manage front desk operations and ensure smooth scheduling and administrative support for our entire team.
We offer paid training and a competitive compensation package. Our team and guests have very high standards of professionalism. We are dedicated to quality and excellence. Customer service is our number one priority, and we're looking for candidates that are engaging, fashion forward, and dedicated to helping others.
We are fully committed to your success! You'll have the opportunity to join a supporting team where you are encouraged to grow, learn and continuously expand your talents.
Hours of operation are Monday – Thursday 9:00 – 8; Friday - Saturday 9:00 – 4:00; Sunday 10:00 – 4. Schedules are flexible.
Responsibilities and Duties
- Greet and assist patients with a warm and professional demeanor
- Receive mail and package deliveries
- Maintain cleanliness of the front area
- Answer phone calls, emails and inquiries while providing accurate information on services, products, pricing, and promotions
- Schedule and confirm appointments, manage cancellations, and optimize the provider's calendar for efficiency
- Assist with patient intake forms and consent documentation while ensuring accurate data entry
- Handle confidential patient information in compliance with HIPAA regulations
- Ensure all inquiries from website and email are responded to in a timely manner
- Process payments and manage point-of-sale transactions
- Create bank deposits daily for checks and cash received
- Maintain client records, scan documentation and update patient profiles in the system
- Create engaging content for various social media platforms including TikTok, Instagram, and Facebook
- Collaborate with the marketing team to support digital campaigns and promotions
Qualifications and Skills
- Candidates must be friendly, outgoing, and passionate about the beauty industry
- Punctual and reliable
- Must have retail sales and customer service experience
- Excellent phone presence and communication skills
- Passion for creating engaging content and social media management
- Ability to multitask and work well under pressure in a fast-paced environment
- Good organization and time management skills
- Team-oriented mentality
- Working knowledge or ability to learn Google Chrome applications, scheduling software, and client documentation software
Additional Information
- Hours per week: 15-20
- Work Remotely: No
How to Apply
Please send your resume with the subject line "Front Desk Receptionist & Social Media Specialist". Please also include a cover letter. In your cover letter, please tell us a little bit about yourself and why you think you would excel in this role. Thank you for your interest in Healthy Glow Beauty & Med Spa, we look forward to hearing from you!
Posted 3 weeks ago